Privacy Policy

PRIVACY POLICY

WE VALUE YOUR PRIVACY

Casepiece USA is committed to keeping your personal and confidential information just that – personal and confidential. Your personal information is only required when you place an order, fill out a wishlist, or create a customer account. We use the information you provide to process and ship orders, and to contact you if necessary. You can sign up for our mailing list without having to worry that we’re selling your personal information to any third parties; rest assured, we’re not.

SECURITY POLICY

We have taken every precaution to ensure that online shopping at Casepiece USA is as secure as possible. We use Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe internet transmission of your personal information. When you place items in our shopping cart and purchase those items, your connection to our server becomes secure. To confirm this, look at the bottom part of your browser window. If you see an unbroken key or a closed lock (depending upon your browser), you can be sure that your information is secure. You can also ensure security by checking the URL line of your browser. When you enter the secure area of our site, the first characters of the site address will change from “http” to “https.” If for some reason you do not see these cues please contact us directly.

ABOUT COOKIES AND JAVASCRIPT

“Cookies” are small amounts of data that are stored on your computer in your internet browser. Cookies give us information about your activity on our Web site, which helps us improve the site and make it easier to use. We never use cookies to save passwords, credit card numbers, or other highly confidential information. Our web site also requires that JavaScript is enabled on your browser. Our servers use JavaScript to provide a more interactive shopping experience. Enabling this coding language on your browser will not affect performance, nor will it collect or store any of your personal information.

MARKETPLACE ORDER FULFILLMENT DATA

When you place an order through a third-party marketplace such as Amazon, CasePiece USA receives limited information necessary to fulfill and deliver that order — specifically the recipient's name and shipping address. This section governs how CasePiece USA handles that marketplace order data.

Collected & Processed: We receive recipient name and shipping address solely to process, pack, ship, and deliver your order.

Used: This information is used only for order fulfillment, shipping label generation, delivery, and related customer support. It is not used for marketing and is not sold.

Stored: Marketplace order data is stored within access-controlled systems and is encrypted both in transit and at rest.

Shared: We share this information only with shipping carriers for the purpose of delivering your order, and with our order-integration service provider for the purpose of processing your order. We do not share or sell marketplace order data for any other purpose.

Disposed: Marketplace order data is retained only as long as necessary to complete fulfillment and meet related support and legal obligations — generally no more than 90 days after shipment — after which it is securely deleted or de-identified.

PERSONAL INFORMATION COLLECTED

Whenever you shop with Casepiece USA, we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, email address, and credit card number. We also keep records of your specific product purchases and transactions with us. We use this information to process your purchase transactions, to send you marketing and promotional materials by email, and to help us improve our online product assortments and services. You always have the option to opt out of mailings, and we never share or sell any of our customers’ information.

OPT OUT PROCEDURES

We send promotional emails to you only if you have asked to receive them. Each time you receive an email from us, you will be given the opportunity to “opt-out,” or stop receiving them. Simply follow the unsubscribe link at the bottom of the email or contact us to remove your name from our mailing list.

SMS MESSAGING TERMS AND PRIVACY

When you provide your phone number for SMS updates, you agree to receive text messages from Casepiece USA, which may include order updates, customer support messages, and promotional content. By opting in, you acknowledge the following:

Message and data rates may apply.
Message frequency may vary based on your interactions with us.
You can opt-out of SMS updates by replying STOP to any message or contacting us at support@casepiece.com.
For assistance, reply HELP to any SMS message or contact us via our website.
Your phone number will only be used for the purposes stated above and will not be shared with third parties.

For further information on how we handle your personal data, please review our complete Privacy Policy above.

LINKS TO OTHER SITES

We like to share information about other hip and stylish websites that we think our customers may be interested in. Casepiece USA is not responsible for these sites. Please make sure that you carefully check out these sites and their individual privacy policies.

POLICY CHANGES

We may choose to amend our Privacy Policy for various reasons. If we change our Privacy Policy, we will post the change on our website. Once a new policy is posted it becomes effective immediately.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data retention
When you place an order directly through the Site, we maintain your Order Information for our records unless and until you ask us to delete it. Order data received through third-party marketplaces such as Amazon is governed by the Marketplace Order Fulfillment Data section above and is retained only as long as necessary to fulfill the order and meet related obligations.

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